Support
Place your first order of at least 500 PV (5 bottles) of any product combination. Your account will be automatically upgraded to SVIP status. SVIP members enjoy referral commissions, gift account privileges, and BV Mall merchant eligibility. See tutorial →
PV (Point Value) is the value assigned to each product. Each bottle equals 100 PV and extends your account active period by 28 days. Subscribing ensures continuous SVIP status.
Subscription orders follow a 30-day cycle and auto-renew until canceled. You can cancel anytime before renewal. Each renewal extends your account active period.
Cancel through your member dashboard before your next billing date, or contact support for assistance.
First activate SVIP (500PV first order), then visit BV Mall. Navigate to "Merchant Center" → "Open Store", fill in your application, and submit for review. Approval typically takes 1-3 business days. See tutorial →
Yes, but having an Invitation Index connects you to a sponsor's network, which is important for future referral commissions and BV Mall eligibility.
Processing usually takes 1-3 business days. Transit time depends on destination and carrier operations.
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Email: support@bluevitae.group